Frequently Asked Questions
Everything you need to know about organizing your space with Storage King.
What materials are used in your storage containers?
We use high-grade, BPA-free plastics, sustainable bamboo, and powder-coated steel to ensure all our products are durable and safe for home use.
How long does shipping take within the continental US?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their organization solutions sooner.
What is your return policy for storage furniture?
We offer a 30-day risk-free return policy. If your storage unit doesn't fit your space or meet your expectations, you can return it for a full refund, minus shipping costs.
Do your modular shelving units require tools for assembly?
Most of our modular systems feature a click-and-lock design that requires no tools. For larger heavy-duty units, all necessary hardware and tools are included in the box.
Do you offer bulk discounts for professional organizers?
Yes, we have a dedicated Pro Program that offers tiered discounts for interior designers and professional organizers. Please contact our support team to apply.
What should I do if my order arrives damaged?
Please inspect your package upon arrival. If any items are cracked or damaged, contact us within 48 hours with a photo of the damage, and we will send a replacement immediately.